Frequently Asked Questions
Everything you need to know about your Guizio order and our latest collections.
How long will it take for my order to ship?
Standard orders are typically processed within 2-3 business days. Once shipped, domestic delivery takes 3-5 business days, while international shipping varies by destination.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 14 days of delivery. Please note that certain sale items and intimates are final sale.
Do you offer international shipping?
Yes, we ship worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your specific location and preferred shipping method.
How can I find my correct size?
Each product page features a detailed size guide. If you are between sizes, we generally recommend sizing up for our tailored silhouettes, or contacting our support team for specific fit advice.
Can I cancel or modify my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. Once an order is placed, we are unable to make modifications or cancellations. Please double-check your details before confirming.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and offer flexible payment options through Afterpay for eligible customers.